
State Farm® Insurance Agent Jessica McArdle
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cecilia Moorcroft
February 11, 2025
"I recently was in a bit of a panic because I found out that my Canadian car insurance was no longer valid during an extended stay in California. I called Jessica and team and made an appointment to come in that afternoon. Chris Yoon was personable and efficient. Within 15 minutes I had a new auto insurance policy at a great rate despite having Ontario plates. I so appreciate the personal service. I've only ever dealt with big Canadian insurance companies online or on the phone and it was so refreshing to be able to talk to real people. It also seems like a fun office. They had a Christmas tree, treats and good music playing. :)"
"Thank you, Cecilia, for sharing your experience! I'm glad we could assist you during your extended stay in California. It's wonderful to know that Chris was able to help you quickly and efficiently. We strive to provide personal service, and it's great to hear that you enjoyed the atmosphere in our office. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
Nicole Lowy
February 11, 2025
"I talked with Bethany about insurance and changes in my life. She took her time to listen and provided me with all of the options that were available. Great customer service and I would highly recommend this office to work with."
"Thank you, Nicole, for sharing your experience! I'm happy to hear that Bethany was able to assist you with your insurance needs and provide you with all the options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
Bonus Beagle
February 10, 2025
"Chris Yoon at State Farm is the best! I appreciate that when I call, Chris actually answers the phone (or returns my call promptly) and he never acts like it’s bothersome to do so. Meanwhile, other companies put you through an automated loop of “press 1 for this, press 2 for that…” Then, when you finally do get through to a person, they encourage you to just use their app next time. If their app had the answers I need, I wouldn’t be calling. On the other hand, Chris is always helpful and knowledgeable, and his follow through is superb. He even recognized that I was eligible for a better rate based on how little I’m actually driving. Who does that? Other insurance companies are trying to figure out how they can raise their premiums rather than save you money. Thank you, Chris. I appreciate having an agent that’s on my side. Keep up the great work!"
"Thank you so much for your feedback! I'm delighted to hear about your positive experience with Chris. It's wonderful to know that his prompt responses and dedication to finding the best rates for you have made a difference. We truly value having team members like Chris who prioritize our customers' needs. If you have any more questions or need assistance in the future, feel free to reach out anytime! - Jessica McArdle"
Barri Altimari
February 7, 2025
"I called the office after I received a 57% raise hike on my policy without being notified. I spoke to Bethany, who was extremely helpful and helping To troubleshoot the reasons for the rate increase. There Were changes in the information regarding the policythat I did not convey. Bethany stepped through the different causes that may have affected The change in rates. Together, we concluded that the rate should not have been as high as I was presented on my bill. The five stars go to Bethany for her help but not five stars for the Issues encountered as to some of the causes of the rate increase that Bethany is helping to rectify."
Naomi Sanchez
February 3, 2025
"I’ve been a client with this office for several years, at the recommendation of a good friend. Bethany has been very helpful in explaining all my policies, thorough and able to answer all of my questions. Her follow up email after our phone conversation was super helpful. Chris has also been super prompt and helpful when I needed assistance. This is a great office! Customer service is very good."
"We love seeing reviews like this, Naomi! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Edison Daniyel
January 28, 2025
"I have called and spoken to Bethany Riggan couple of times. She took her time explaining everything and even sent me quotes for insurance coverage. She was very helpful and showed patience as I was asking questions and letting her know how frustating car insurance prices are in California. I will definately recommend this agency."
"Thank you, Edison, for sharing your experience! I'm glad to hear that Bethany was able to assist you with patience and clarity. We understand how challenging insurance prices can be in California, and we're here to help. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime! - Jessica McArdle"
Carlos de Melo
January 28, 2025
"Excellent service! Knowledgeable staff and completed all my business in one visit. Keep up the great work!!"
"Carlos, Thank you for your kind words! I'm glad our knowledgeable staff could assist you efficiently and complete everything in one visit. We appreciate your support and look forward to helping you with any future needs. - Jessica McArdle"
Maria McCord
January 28, 2025
"Timely, professional, personable:) I feel so comfortable with Jessica and Chris!!! THANK YOU!"
"Thank you, Maria! I'm glad to know you felt comfortable with our service. Our office is dedicated to providing a professional and personable experience. We appreciate your feedback and are here for any future insurance needs you may have! - Jessica McArcle"
Matthew Gardner
January 16, 2025
"Very friendly and responsive team, great product!"
"Matthew, thank you! We appreciate your trust in us to take care of your insurance policies. - Jessica McArdle"
Linda Brown
January 15, 2025
"Jessica and her staff have helped us with two major claims this year One was a homeowners claim and the other we were rear-ended by an underinsured driver. Both were handled professionally and efficiently. I love this office."
"Thank you, Linda, for your kind words! I'm so happy to hear that our team was able to assist you with both your homeowners and auto claims. Your appreciation for our office truly means a lot. If you ever need further assistance or have questions, please feel free to reach out. We're here to help! Jessica McArdle"
Chris Weidenbach
January 13, 2025
"Pros with great customer service."
"Thank you, Chris, for your review! I'm glad you're satisfied with our customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Jessica McArdle"
Emily Tan
January 9, 2025
"I called Chris for a copy of the windshield repair invoice. He called right back and get me a copy within 24 hours from the windshield repair shop. He is so helpful and professional."
"Thank you, Emily, for sharing your experience! I'm glad Chris was able to assist you promptly and professionally with your windshield repair invoice. Our team is always here to help with any future needs or questions you may have. Don't hesitate to reach out! - Jessica McArdle"
Wayne M Getz
January 8, 2025
"Excellent information and service. However, check to ensure rates are competitive."
"Wayne, I'm happy you found our information and service excellent! Your feedback about ensuring competitive rates is appreciated, and we'll certainly keep that in mind. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help! - Jessica McArdle"
rudy smith
January 7, 2025
"Good and fast response-much appreciated"
"Thank you, Rudy, for your feedback! I'm glad you appreciated the quick response. If you have any more questions or need assistance, feel free to reach out anytime. We're here to help! - Jessica McArdle"
Arma Rodríguez
December 24, 2024
"Good"
"Thank you, Arma, for your positive feedback! We're happy to know you had a good experience with us. If you have any questions or need assistance in the future, feel free to reach out. - Jessica McArdle"
Lawrence Wexler
December 23, 2024
"Called Jessica to insure a new car, left a message. Alex Strampher, from her office, called me right back. She was friendly, pleasant and professional. She easily addressed my concerns, clearly explaining options available to me. It was a pleasure dealing with Alex."
"Thank you, Lawrence, for sharing your experience! I'm glad Alex was able to assist you promptly and provide clear explanations for your new car insurance. It's wonderful to know that you found the interaction pleasant and professional. If you have any more questions or need further assistance, feel free to reach out to our office anytime. - Jessica McArdle"
Mary M.
December 20, 2024
"Jessica is knowledgeable and a real people person. A positive experience and so happy she is our agent in California."
"Thank you, Mary! I'm glad to hear that you had a positive experience with our office. It's wonderful to know that you appreciate the service provided. If you ever have any questions or need assistance, feel free to reach out. We're here to help! - Jessica McArdle"
Trevor z Hallstein
November 22, 2024
"Helpful & informative throughout the process."
"Thank you, Trevor! I'm glad you found the process helpful and informative. We appreciate your feedback and are always here to assist with any future needs. - Jessica McArdle"
Judith Rosenberg
November 22, 2024
"Bethany is a great asset to the Berkeley team. Very knowledgeable, patient , helpful and friendly. It is reassuring to know she has my back."
"Thank you, Judith, for your wonderful review! I'm happy to hear that Bethany has been such a valuable part of your experience with our Berkeley team. Her knowledge, patience, and friendly demeanor truly make a difference. We're grateful to have her on our team and are always here to support you. If you ever need anything else, don't hesitate to reach out! - Jessica McArdle"
Wayne & Connie D
November 12, 2024
"I've received excellent service from Jessica McArdle's office. Alex and Bethany have both helped me in the past, and I've received great service from them. They are both knowledgeable and efficient, and have great follow-up. Bethany recently helped me with my auto insurance, and she went out of her way to help me with benefits to my policy that I was not aware of. Good customer service is hard to find these days, so finding it here at Jessica's office is a breath of fresh air. Thank you all so much, and keep up the great work."
"Wayne & Connie, Thank you so much for your wonderful review! I'm glad to hear that Alex and Bethany have provided you with such knowledgeable and efficient service. It's great to know Bethany went the extra mile to help you with your auto insurance benefits. We truly value good customer service and are happy you found it at our office. We appreciate your kind words and look forward to assisting you with any future needs. - Jessica McArdle"
Lionel Wickett
November 6, 2024
"What can I say it was great your agent that you had on the line oh my God was wonderful he handling a very grateful he understood he waited he had the patient for me that's great when somebody have patience for you sending me for 61 years old and I'm not no computer with so I'll give you all a 10 thank you"
"Lionel, thank you so much for your wonderful review! I'm really glad to hear that our agent provided you with the patience and understanding you needed. It's great to know that you felt supported, especially when navigating something that can be challenging. We truly appreciate your kind words and your 10/10 rating! If you ever need further assistance, don't hesitate to reach out. - Jessica McArdle"
Shelly Cox
November 4, 2024
"Jessica is GREAT! Responsive and gives back to the community!"
"Shelly, thank you so much for your wonderful review! I'm glad to hear that you find our responsiveness and community involvement valuable. Your support means a lot to us. If you ever need anything, don't hesitate to reach out. - Jessica McArdle"
Roberta Gonzales-Gregg
November 1, 2024
"Jessica and staff have always been friendly and helpful with our insurance needs. Chris Yoon went the extra mile to secure a reimbursement for roadside assistance, then called me to make sure the process was completed to my satisfaction…great work State Farm team !"
"Roberta, thank you for your wonderful review! I'm glad to hear that our team, especially Chris, could assist you with your roadside assistance reimbursement. We always strive to go the extra mile for our customers, and it's great to know that you are satisfied with our service. If you ever need anything else, don't hesitate to reach out. - Jessica McArdle"
Lisa Garcia
October 17, 2024
"Chris Yoon is beyond professional and delivers 5 star service! He goes above and beyond and exceeds expectations. I highly recommend him for all your insurance needs."
"Lisa, thank you for your wonderful review! I'm glad to hear that Chris provided such exceptional service and went above and beyond your expectations. Your recommendation means a lot to us. If you ever need any further assistance with your insurance needs, don't hesitate to reach out. - Jessica McArdle"
Taylor Miller
October 17, 2024
"I was on a road trip up to the California Wine Country earlier this week on State Route 101. I was driving a brand new Tesla, and I was following a delivery truck from about 100 yards back. The delivery truck had double rear wheels. Apparently, the right rear set of double wheels had been carrying a lodged river rock about the size of a baseball. Suddenly, the baseball sized river rock was ejected, and it flew directly into my windshield, dead center. The impact sounded like a gunshot. It completely destroyed my windshield, but didn’t penetrate into the cabin of my Tesla. My dashboard, my lap, and my center console was showered with tiny bits of broken glass. My wife and my best friend were in the car with me. None of us were injured. I then immediately notified State Farm by phone, and they told me that I could go to any windshield replacement company ASAP. I took my car to a glass replacement shop the following day, and it was replaced with a brand new windshield on day three. I texted a copy of the receipt to State Farm, and they will be sending me a Reimbursement check shortly. I have been insured by State Farm for all of my cars, and all of my real estate, for over 40 years! I will never ever change insurance companies, simply because State Farm is the very best!"
"Taylor, Thank you so much for taking the time to share your incredible story! We’re so glad that no one was hurt during such a frightening situation, and we’re thrilled to hear that our team was able to assist quickly and get your Tesla back on the road with a new windshield in no time. It’s loyal customers like you, with 40 years of trust in State Farm, that make our work so rewarding. We appreciate your kind words and ongoing confidence in us, and we’re proud to be your insurance provider for all these years. Here’s to many more road trips ahead, with the peace of mind that we’ll always be here when you need us. Thank you again for being a part of the State Farm family! - Jessica McArdle - State Farm Insurance Agent"