Reviews

"We needed advice on insurance options relating to our car. Yolanda was so helpful and clear in walking us through the decisions and what would follow from each. Much appreciated!"

"Jessica and her team are absolutely amazing! I’ve had a wonderful experience with this office, but I especially want to recognize Yolanda, who I had the pleasure of working with throughout this process.

Yolanda has been phenomenal. She was incredibly helpful, responsive, patient, and genuinely went above and beyond to assist me. She took the time to answer my questions, explain everything clearly, and make sure I understood my options. I never felt rushed or like I was just another customer—she truly made me feel taken care of.

What stood out most was how committed Yolanda was to actually helping me. She followed through, communicated with me along the way, and made what could have been a stressful insurance process feel easy and manageable. Her customer service is exactly what you hope for when dealing with something as important as your insurance.

Jessica has clearly built an amazing team, and Yolanda is an absolute asset to it. I’m extremely grateful for the service I received and would highly recommend this office. Thank you, Yolanda, for taking such great care of me! You are truly appreciated! ❤️"

"Linda and Alma were super helpful and efficient when I needed to update my policies. Five stars!"

"Donovan spent time with me to go over all my coverage and answered any questions I had in a most informed way. I was ver satisfied with the experience."

"Alma was very informative and helpful with finding me competitive rates. Thank you State Farm look forward to working with you"

"After 35 years of excellent service with State Farm, with countless service IDs, I didn't have an account, perhaps because of phone number changes or address changes, so I called State Farm and Linda was quick, and saw that I long preceded on-line accounts, and stayed until I was recognized via the internet. They are a pleasure to deal with, and will probably outlast California's non-profit industry."

"I had such a wonderful experience speaking with Linda. She was warm, kind, knowledgeable, and genuinely caring. She listened carefully, took the time to understand what I needed, and made me feel completely taken care of. It’s rare to come away from a simple phone call feeling this good about someone’s professionalism and warmth. I’d say you’re fortunate to have her on the State Farm team?"

"I have had a steady and reliable 15 year relationship with State Farm, and Jessica's team are no exception. In fact, they're the standard for helpful, efficient, and professional assistance. Yolanda, in particular, is personable and effective. Thank you!"

"I'm really amazed at the way they helped me get my car insurance. My agent Chris perfessional but with a heart. He worked with me and made me feel as though I was his only customer. I'm planning to be with them along time."

"I love this particular state farm office on college avenue. In Berkeley. Great rates. And especially if you have multi vehicles they give great discounts."

"We’ve been with Jessica McArdle’s office for over 5 years and with State Farm for more than 30! We’ve had a couple big moves from CA to WI, WI to AZ, now back to CA; each time we moved we shopped insurance quotes from other companies but SF offered the best rates every time.

The State Farm folks we’ve worked with were always kind and responsive but Linda on Jessica McArdle’s team has been incredibly helpful. Offering the convenience of text communication made our recent car shopping experience so much easier. Linda provided insurance quotes within minutes, we couldn’t ask for better service. Thanks Linda!"

"I spoke with Linda Nguyen-Cheung at the Berkeley office, and she was incredibly helpful. She immediately looked into the discrepancy in my monthly statement, consulted with Jessica McArdle, and got back to me within five minutes. She was friendly, professional, and extremely attentive to my problem."

"I worked with Yolanda in Jessica's office and she was incredible. Knowledgable and efficient, gave really thoughtful advice and took the time to understand my exact situation. Even when State Farm didn't offer a product she was very helpful figuring out next steps. Highly recommend!"

"Linda is a homie"

"Very responsive and were wonderful about suggesting changes to my policy. Linda was especially helpful!
Highly recommended."

"I had the pleasure of working with Chris from Jessica McArdie office. I had a great experience with my insurance agent. He was very professional, friendly, knowledgeable, and genuinely took the time to make sure I understood my coverage and options. I'd have to say he was very responsive whenever I had questions and made the entire process easy and stress-free. It’s refreshing to have an agent who actually cares about their customers and goes above and beyond to help. I would definitely recommend them to anyone looking for a reliable and trustworthy insurance agent!"

"Very responsive, excellent guidance, very easy to work with"

"I have been working with this office since 2011 and they have been amazing to work with."

"Informed, efficient, helpful, friendly"

"Both in-person and on the phone, this State Farm office is super kind and helpful."

"We have insured several homes and cars with Jessica McArdle and have been extremely happy with the service and timeliness of her office. We would highly recommend her agency for your home and auto insurance needs."

"I’ve been with State Farm for over 20 years, and I can honestly say they are one of the best insurance companies out there. Throughout the years, I’ve received excellent customer service, reliable coverage, and professional support whenever I’ve needed it.

I truly appreciate the consistency and peace of mind State Farm has provided my family over the years. After more than two decades with them, I highly recommend State Farm to anyone looking for a trustworthy and dependable insurance company!"

"Jessica G. took the time to help me figure out exactly what I needed. She was very patient and personable and I never felt rushed or pushed into anything."

"I've been insured with Jessica McArdle / State Farm office for many years. The customer service gals and guys have always been pleasant, professional, helpful, informative and patient in my interactions with them.
My most recent experience today with Linda Nguyen-Cheung was especially great, as she explained and provided information so that I could and have submitted form to receive State Farm Mutual Dividend payment.
I give this office 5 stars for consistently receiving great customer service."

"Excellent service, support and general advice!"