State Farm® Insurance Agent Jessica McArdle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebecca Rohrkaste
May 2, 2025
5
out of
5
rating by Rebecca Rohrkaste
"Bethany Riggan was very pleasant to talk with today, 5/2/25, concerning the increased cost of car insurance. We appreciate knowing we received a discount because of our lower mileage. I’d be happy to continue working with Bethany for our insurance."
We responded:
"Thank you, Rebecca, for sharing your experience! I'm glad to hear that Bethany was able to assist you with your insurance inquiries and provide clarity on the discount for lower mileage. It's wonderful to know you feel comfortable continuing to work with her for your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime! - Jessica McArdle"
Davld Bluhm
April 25, 2025
5
out of
5
rating by Davld Bluhm
"Everyone at this office seems to know what is going on, no matter who I call or who calls me back, a refreshing experience in this day and age dealing with insurance. Especially Bethany today helped me understand something received from the mother ship. Our prior agent retired, and we are very pleased with Jessica and her team."
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that our team's efforts are making a difference for you. Bethany will be delighted to know she was able to assist you effectively. We're grateful for your trust in us after your prior agent's retirement. If you have any further questions or need assistance, please feel free to reach out. - Jessica McArdle"
Stephen Leaf
April 23, 2025
5
out of
5
rating by Stephen Leaf
"Chris went out of his way to update our auto premiums to reflect our lower than expected mileage. We received an unexpected premium refund."
We responded:
"Thank you, Stephen, for sharing your experience! I'm glad Chris was able to assist in updating your auto premiums and that you received a premium refund. It's wonderful to know our team could help you in this way. If you have any more questions or need further assistance, please feel free to reach out to our office. - Jessica McArdle"
Mayank Rathee
April 23, 2025
5
out of
5
rating by Mayank Rathee
"This office has been my agent of choice for more than 2 years now. I have never had any issues at all. In fact, the staff is always super helpful, very prompt in replying to queries, and very transparent about bills. Bethany Riggan: I was to especially thank her for her service. She is lovely to talk to and helped me save money on my plan. I am usually quite busy with my schedule and can't pick up calls, but she tried calling multiple times over several days to reach out to me when someone tried to change my policy pretending to be me. I appreciate it a lot."
We responded:
"Thank you, Mayank, for your wonderful feedback! I'm delighted to know that our office has been your choice for over two years without any issues. It's great to hear that our team has been helpful, prompt, and transparent with you. Bethany will be thrilled to know that her efforts made a difference, especially in helping you save money and protecting your policy. We truly appreciate your trust in us. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help! - Jessica McArdle"
Wayne M Getz
April 16, 2025
5
out of
5
rating by Wayne M Getz
"Excellent information and service. However, check to ensure rates are competitive."
We responded:
"Wayne, I'm happy you found our information and service excellent! Your feedback about ensuring competitive rates is appreciated, and we'll certainly keep that in mind. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help! - Jessica McArdle"
Rita Shuster
April 12, 2025
5
out of
5
rating by Rita Shuster
"This office is always kind enough to email me a summary of my annual premiums upon request. I really appreciate that."
We responded:
"Thank you, Rita, for your kind words! I'm glad to know that our office's efforts to provide you with a summary of your annual premiums are appreciated. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help! - Jessica McArdle"
k m
March 27, 2025
5
out of
5
rating by k m
"Excellent service. Very prompt response. Thank you"
We responded:
"Thank you, DK, for your kind words! I'm glad to know you appreciated the prompt service. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
E Brown
March 19, 2025
5
out of
5
rating by E Brown
"Great Customer Service from Bethany. This young lady went above and beyond for me. I call once a month or maybe more. The other reps are super nice. But Ms Bethany was willing to take a few extra steps so I would only have to only call once a year and not worry about forgetting to make a payment on time. She is wounderful and knows her stuff. Please take care of her she is a State Farm Star!"
We responded:
"Thank you! We're pleased to hear you had a great experience with our team! Providing superior service is our priority, and we're happy to see your positive feedback! If you ever need assistance in the future, feel free to reach out! - Jessica McArdle - State Farm Insurance Agent, Berkeley, CA"
anne pugh
March 14, 2025
5
out of
5
rating by anne pugh
"Chris is wonderful and responsive to all my needs"
We responded:
"Thank you, Anne, for your wonderful feedback! I'm happy to know that Chris has been responsive to all your needs. Our team is here to assist you anytime, so feel free to reach out for any future questions or needs! - Jessica McArdle"
Linda Banta
March 14, 2025
5
out of
5
rating by Linda Banta
"I have been a State Farm customer for close to 50 years and cannot say enough about their customer service. Their representatives, particularly Bethany Rigan and Chris, have gone out of their way to assist me in the most professional and sincere way. For anyone looking for an excellent insurance agency, I can highly recommend Jessica McCardle and her team."
We responded:
"Thank you, Linda, for your wonderful feedback! I'm so happy to hear that Bethany and Chris have been able to assist you with such professionalism and sincerity. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family for nearly 50 years. If you ever need anything else, please don't hesitate to reach out. We're here to help! - Jessica McArdle"
Cookie Segelstein
March 5, 2025
5
out of
5
rating by Cookie Segelstein
"Jessica's office responds very quickly to emails and calls. We just love working with her and her staff!"
We responded:
"Thank you so much, Cookie! I'm glad to know that our quick responses and dedicated service have made your experience enjoyable. We truly appreciate your support and love working with you too. If you ever need anything, don't hesitate to reach out! - Jessica McArdle"
Sara Armstrong
February 26, 2025
5
out of
5
rating by Sara Armstrong
"Bethany in Jessica McCardle’s office today was so helpful and reassuring. My husband and I have been customers through many years and really appreciate the professionalism and quick response!"
We responded:
"Thank you, Sara, for your wonderful feedback! I'm delighted to hear that Bethany was able to provide such helpful and reassuring service. It's fantastic to know that you and your husband have been with us for many years and appreciate our professionalism and quick response. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! - Jessica McArdle "
Eric Hirshfield
February 15, 2025
5
out of
5
rating by Eric Hirshfield
"Jessica and her team do a fantastic job of keeping you informed and to help you at any time of the day. Have to give a special shoutout to Chris Yoon for helping us get a discount for our earthquake insurance recently as well. Thank you Chris!"
We responded:
"Thank you, Eric, for your wonderful feedback! I'm glad to hear that you feel well-informed and supported by our team. Chris will be delighted to know his efforts in securing a discount for your insurance made a difference. If you have any more questions or need assistance in the future, don't hesitate to reach out. - Jessica McArdle"
Karen Stewart
February 14, 2025
5
out of
5
rating by Karen Stewart
"As always, my experience with Jessica McArdle’s office was pleasant and efficient. Today I spoke with Bethany from that office and wish to express my appreciation for her help and pleasant demeanor."
We responded:
"Karen, we're glad to hear that Bethany provided you with efficient and pleasant service! Your kind words mean a lot to us, and we're happy you had a positive experience! If you ever need help in the future, feel free to reach out anytime! - Jessica McArdle - State Farm Insurance Agent, Berkeley, CA"
Cecilia Moorcroft
February 11, 2025
5
out of
5
rating by Cecilia Moorcroft
"I recently was in a bit of a panic because I found out that my Canadian car insurance was no longer valid during an extended stay in California. I called Jessica and team and made an appointment to come in that afternoon. Chris Yoon was personable and efficient. Within 15 minutes I had a new auto insurance policy at a great rate despite having Ontario plates. I so appreciate the personal service. I've only ever dealt with big Canadian insurance companies online or on the phone and it was so refreshing to be able to talk to real people. It also seems like a fun office. They had a Christmas tree, treats and good music playing. :)"
We responded:
"Thank you, Cecilia, for sharing your experience! I'm glad we could assist you during your extended stay in California. It's wonderful to know that Chris was able to help you quickly and efficiently. We strive to provide personal service, and it's great to hear that you enjoyed the atmosphere in our office. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
Nicole Lowy
February 11, 2025
5
out of
5
rating by Nicole Lowy
"I talked with Bethany about insurance and changes in my life. She took her time to listen and provided me with all of the options that were available. Great customer service and I would highly recommend this office to work with."
We responded:
"Thank you, Nicole, for sharing your experience! I'm happy to hear that Bethany was able to assist you with your insurance needs and provide you with all the options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. - Jessica McArdle"
Bonus Beagle
February 10, 2025
5
out of
5
rating by Bonus Beagle
"Chris Yoon at State Farm is the best! I appreciate that when I call, Chris actually answers the phone (or returns my call promptly) and he never acts like it’s bothersome to do so. Meanwhile, other companies put you through an automated loop of “press 1 for this, press 2 for that…” Then, when you finally do get through to a person, they encourage you to just use their app next time. If their app had the answers I need, I wouldn’t be calling. On the other hand, Chris is always helpful and knowledgeable, and his follow through is superb. He even recognized that I was eligible for a better rate based on how little I’m actually driving. Who does that? Other insurance companies are trying to figure out how they can raise their premiums rather than save you money. Thank you, Chris. I appreciate having an agent that’s on my side. Keep up the great work!"
We responded:
"Thank you so much for your feedback! I'm delighted to hear about your positive experience with Chris. It's wonderful to know that his prompt responses and dedication to finding the best rates for you have made a difference. We truly value having team members like Chris who prioritize our customers' needs. If you have any more questions or need assistance in the future, feel free to reach out anytime! - Jessica McArdle"
Barri Altimari
February 7, 2025
5
out of
5
rating by Barri Altimari
"I called the office after I received a 57% raise hike on my policy without being notified. I spoke to Bethany, who was extremely helpful and helping To troubleshoot the reasons for the rate increase. There Were changes in the information regarding the policythat I did not convey. Bethany stepped through the different causes that may have affected The change in rates. Together, we concluded that the rate should not have been as high as I was presented on my bill. The five stars go to Bethany for her help but not five stars for the Issues encountered as to some of the causes of the rate increase that Bethany is helping to rectify."
We responded:
"Thank you, Barri, for sharing your experience. I'm glad Bethany was able to assist you in understanding the reasons behind the rate increase and work towards resolving the issue. We appreciate your patience and understanding as we address these concerns. If you have any more questions or need further assistance, please don't hesitate to reach out to our office. - Jessica McArdle"
Naomi Sanchez
February 3, 2025
5
out of
5
rating by Naomi Sanchez
"I’ve been a client with this office for several years, at the recommendation of a good friend. Bethany has been very helpful in explaining all my policies, thorough and able to answer all of my questions. Her follow up email after our phone conversation was super helpful. Chris has also been super prompt and helpful when I needed assistance. This is a great office! Customer service is very good."
We responded:
"We love seeing reviews like this, Naomi! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Edison Daniyel
January 28, 2025
5
out of
5
rating by Edison Daniyel
"I have called and spoken to Bethany Riggan couple of times. She took her time explaining everything and even sent me quotes for insurance coverage. She was very helpful and showed patience as I was asking questions and letting her know how frustating car insurance prices are in California. I will definately recommend this agency."
We responded:
"Thank you, Edison, for sharing your experience! I'm glad to hear that Bethany was able to assist you with patience and clarity. We understand how challenging insurance prices can be in California, and we're here to help. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime! - Jessica McArdle"
Carlos de Melo
January 28, 2025
5
out of
5
rating by Carlos de Melo
"Excellent service! Knowledgeable staff and completed all my business in one visit. Keep up the great work!!"
We responded:
"Carlos, Thank you for your kind words! I'm glad our knowledgeable staff could assist you efficiently and complete everything in one visit. We appreciate your support and look forward to helping you with any future needs. - Jessica McArdle"
Maria McCord
January 28, 2025
5
out of
5
rating by Maria McCord
"Timely, professional, personable:) I feel so comfortable with Jessica and Chris!!! THANK YOU!"
We responded:
"Thank you, Maria! I'm glad to know you felt comfortable with our service. Our office is dedicated to providing a professional and personable experience. We appreciate your feedback and are here for any future insurance needs you may have! - Jessica McArcle"
Matthew Gardner
January 16, 2025
5
out of
5
rating by Matthew Gardner
"Very friendly and responsive team, great product!"
We responded:
"Matthew, thank you! We appreciate your trust in us to take care of your insurance policies. - Jessica McArdle"
Linda Brown
January 15, 2025
5
out of
5
rating by Linda Brown
"Jessica and her staff have helped us with two major claims this year One was a homeowners claim and the other we were rear-ended by an underinsured driver. Both were handled professionally and efficiently. I love this office."
We responded:
"Thank you, Linda, for your kind words! I'm so happy to hear that our team was able to assist you with both your homeowners and auto claims. Your appreciation for our office truly means a lot. If you ever need further assistance or have questions, please feel free to reach out. We're here to help! Jessica McArdle"
Chris Weidenbach
January 13, 2025
5
out of
5
rating by Chris Weidenbach
"Pros with great customer service."
We responded:
"Thank you, Chris, for your review! I'm glad you're satisfied with our customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Jessica McArdle"