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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Trachtenberg

February 27, 2026

5  out of  5
rating by David Trachtenberg
"I’ve been working with this office for 26 years for all of my insurance needs— auto, business, home, umbrella. They are super responsive and I recommend this office highly."
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Joe Blow

February 24, 2026

5  out of  5
rating by Joe Blow
"State Farm is a good insurance company. Jessica McArdle and Jessica Gamblin did an excellent job signing me up for Medicare Supplemental Insurance saving me time, effort and money."
We responded:
"Thank you so much for taking the time to leave us a review! We’re delighted that we were able to make it seamless and easy for you. We truly appreciate your patronage and value your feedback. - Jessica McArdle "
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Corinne Jan

February 16, 2026

5  out of  5
rating by Corinne Jan
"Jessica and her team are great! They know what they are doing, make things easy to understand , have loads of patience and I always know they are able to help."
We responded:
"Thank you for your kind review, Corrine! Our goal is to make sure customers feel confident in their insurance needs. Happy to see that was your experience! Thank you for being a loyal State Farm customer - Jessica McArdle "
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Pamela Movassaghi

February 13, 2026

5  out of  5
rating by Pamela Movassaghi
"RE: Bethany at State Farm in Berkeley. Earlier this week I had a non-injury collision with another car in San Diego around 5pm; and the next morning, before I could contact my agent, a wonderful lady named Bethany (from Jessica McCardle's SF office in Berkeley) called to ask how I was doing and how she could help. I was still a bit "rattled" after the front-end impact to my car, but Bethany was very friendly, patient, and kind while listening as I recalled the accident events from the night before. Bethany made it easy for me to find info that I needed for submitting a Claim while offering helpful suggestions, and I felt so relieved and calm after speaking with her. We have been with State Farm Insurance for 35 years; And, I hope that you State Farm clients who need help following any type of accident will be fortunate enough to have a "Bethany" to assist you. Kind Regards/Thanks again, Bethany!"
We responded:
"Thank you so much for your kind and thoughtful review, Pamela! We are fortunate to have Bethany on our team to assist you during this claims experience. She is truly an exceptional employee, not only to us on the team but also to all the customers she serves. We appreciate your loyalty as a State Farm customer! -Jessica McArdle "
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dezstone

February 11, 2026

5  out of  5
rating by dezstone
"I've been with State Farm for a very long time and I've been with good agents and terrible agents. This office is amazing, responds quickly to communication, and follows through and does what they say they are going to do. I've only had a positive experience with this office and I had to leave a former State Farm office because they made so many mistakes and never followed through."
We responded:
"Thank you so much for your kind review! I’m sorry to hear about your previous experience with the other offices, but I’m delighted to know that my office is taking care of you. Our top priority is providing excellent customer service and ensuring that customers have transparency and their needs are met. Thank you for trusting us as your insurance agency! - Jessica McArdle "
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DFM KRM

February 9, 2026

5  out of  5
rating by DFM KRM
"Chris Yoon was very helpful and attentive when our family was sorting out our monitored alarm system documentation and our structure protection plan. Thank you so much!"
We responded:
"Thank you for the kind review! We are lucky to have Chris and happy to hear that he was able to assist you with your protection plan! - Jessica McArdle "
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Joe Garrett

February 6, 2026

5  out of  5
rating by Joe Garrett
"Super helpful people!"
We responded:
"Thank you so much, Joe! Glad we were able to assist you with your insurance needs! "
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Cristina Campbell

February 4, 2026

5  out of  5
rating by Cristina Campbell
"I have been a client of what was Steve Bauer's office for 40 years and have always been happy with the service. Now that Steve has retired, I'm sure his replacement, Jessica, will be just as satisfactory. Linda and Yolanda are always prompt and helpful in their responses to my requests and questions. and pleasant! :-) Postscript to my earlier review: we just had to file a claim relating to some auto repair and it was handled very smoothly and promptly. Thank you Linda, and the team! One more postcript: another encounter with Linda regarding our house replacement cost and insurance coverage: she was extremely helpful and pleasant, as always!!!"
We responded:
"Thank you, Cristina, for your wonderful feedback! I'm delighted to hear that Linda and Yolanda have been prompt and helpful in addressing your needs. We're committed to maintaining the high level of service you've come to expect over the years. If there's anything more we can do for you, just let us know! - Jessica McArdle"
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Esther Lerman

February 2, 2026

5  out of  5
rating by Esther Lerman
"2 wonderful State Farm employees: I have worked with Yolanda Allen-Hill at State Farm on College Ave for about 2 decades. She is helpful, friendly, patient and efficient. We also have made a personal connection over the years which has been great. I have known Linda for a few years through the same State Farm office and she has also been really helpful, especially when I had to deal with a stolen catalytic converter and she talked me through the whole insurance process and where to go for service. She was calm and clear and I enjoyed talking with her."
We responded:
"Thank you, Esther, for sharing your experience! I'm so happy to hear about the positive relationships you've built with Yolanda and Linda over the years. Their dedication to providing helpful and friendly service is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out! - Jessica McArdle"
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Martin Benjamin

January 19, 2026

5  out of  5
rating by Martin Benjamin
"We've been with State Farm since the 1970s, first in Michigan, now in the Bay Area. Never had any problems. Had one in-person meeting with Steve Bauer before he retired. Other encounters have been on the phone with Linda or Yolanda. They are both clear, direct, and well-informed. Dealing with them has been a pleasure."
We responded:
"Thank you, Martin for your kind review and thank you for being a long time loyal customer! Happy to hear we are still able to provide you with exceptional customer service. Linda and Yolanda are gems to work with :-) - Jessica McArdle "
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Tina Tam

January 16, 2026

5  out of  5
rating by Tina Tam
"Yolanda Allen-Hill has been one of my main point of contacts at State Farm for years. She is always friendly, prompt and efficient with any needs that arise. Yolanda always goes above and beyond and I truly appreciate her!"
We responded:
"Thank you, Tina! Your review means a lot to us. We agree- Yolanda is amazing at what she does and will always go above and beyond with customer service. - Jessica McArdle "
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Thomas Pandolfi (Tom)

January 14, 2026

5  out of  5
rating by Thomas Pandolfi (Tom)
"Jessica Gamblin was a pleasure to work with. She is congenial, professional, knowledgeable, and knows the details of the Medicare system. I would happily recommend her to friends!"
We responded:
"Thank you so much for your kind review, Thomas! So happy Jessica G. Was able to assist you with your Medicare supplement needs. Looking forward to being your agent! -Jessica McArdle "
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Lila Crutchfield

January 13, 2026

5  out of  5
rating by Lila Crutchfield
"We had been with Steve Bauer for our car and home insurance needs for many years, and were so happy to see Yolanda and Linda in Jessica’s new office! What a pleasure in this time of virtual automated responses to be able to talk with an actual helpful person about any issues If you want excellent service and a real relationship with your insurance provider, we highly recommend this office"
We responded:
"Thank you for the kind review, Lila! We love having options for our customers whether it’s virtual, phone or in person so we can continue providing excellent customer service. "
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Tarek I Zohdi

January 12, 2026

5  out of  5
rating by Tarek I Zohdi
"Fantastic agents-best ever!"
We responded:
"Thank you, Tarek! Appreciate your kind words! Always here to help with your insurance needs!"
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William Muhammad

January 12, 2026

5  out of  5
rating by William Muhammad
"Yolanda was great. A long time client of an agent who retired needed help. She handled him with such care and attention.Kudos to Yolanda Allen-Hill."
We responded:
"Thank you for the kind review, William! Yolanda is a gem when it comes to taking care of customers. Happy to hear she was able to assist! "
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Marie Chun

January 8, 2026

5  out of  5
rating by Marie Chun
"Jessica McArdle took over our State Farm coverage because our agent of many years retired. She also hired Steve's office staff (Linda & Yolanda) which was a big bonus & help to us with regard to coverage and claims. Finally, we meet their Medicare supplement coverage person, Jessica G., and love working with her while navigating the insurance minefield."
We responded:
"Thank you so much, Marie! Happy to hear that you are receiving continued support with your insurance needs and then some! We are always just a phone call away :-) "
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Robert Glaeser

January 8, 2026

5  out of  5
rating by Robert Glaeser
"We started working with Jessica McArdle when she took on State Farm clients from our previous agent, Steve Bauer, when he retired. Jessica's office has continued to provide the excellent, friendly, supportive service that we enjoyed gettting from Steve and his office. In particular, Linda Nguyen-Cheung has been extremely helpful in making recent changes to our portfolio. She is the best!"
We responded:
"Thank you for your kind review, Robert! Happy to hear that Linda has been able to continue taking great care of you and your insurance needs- she is amazing! "
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Brian Gregson

January 8, 2026

5  out of  5
rating by Brian Gregson
"I always get very fast and courteous responses from Jessica's staff and their rates are very competitive,"
We responded:
"Thank you so much for the 5 stars Brian! We appreciate you sharing your positive experience with our office. "
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Judy J

January 6, 2026

5  out of  5
rating by Judy J
"Thanks for prompt and professional attention to my claim by State Farm representative Yolanda Allen-Hill. She is 💯 the reason why I’ve remained a State Farm client for over 20 years and three cars. She takes care of my family and always keeps me informed. I appreciate her tremendously."
We responded:
"Thank you for your kind review, Judy! So happy to hear Yolanda has been able to take great care of you all these years. Thank you for being a loyal State Farm customer! "
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Tod Elkins

December 31, 2025

5  out of  5
rating by Tod Elkins
"We’ve been with State Farm through the Berkeley office since the mid-‘80s. Over the years, Dwight, then Steve, and now Jessica have looked after us and kept our best interests in mind, through any situations and claims we encountered. Yolanda’s helped us and our kids so often over the years, offering guidance and suggestions, assisting us with issues, always with her trademark smile and laugh. Thank you so much!"
We responded:
"Thank you so much for your kind review, Tod. Our customers always come first and customer service is our top priority- glad you are still receiving exceptional service. We also agree, Yolanda has a laugh that brights up your day! :-) - Jessica McArdle "
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Loran Mebine

December 25, 2025

5  out of  5
rating by Loran Mebine
"My wife and I recently had an amazing experience with Jessica McArdle’s State Farm’s office. We had chosen this office because they had a Medicare insurance specialist, Jessica Gamblin. My wife was losing her Medicare Supplement Part D insurance as Amthem Blue Cross was no longer going to offer Part D coverage. Jessica analyzed our situation and advised us to go with a different company other than State Farm for part D coverage. At the same time she showed us how we would save money by transferring our Medicare Part A & B coverage to State Farm which we will do ASAP! We have never before dealt with someone whom truly has your best interests in mind. Thank you again Jessica Gamblin!"
We responded:
"Thank you for your kind review, Loran! So glad we have a specialist to assist you with your specific needs. We strive for making sure we have experts in each field to help with our customers individual and unique needs. We look forward to being your agency of choice! - Jessica McArdle "
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david korman

December 22, 2025

5  out of  5
rating by david korman
"Working with State Farm and Ms. McArdle's office is always a pleasure and ease of experience. Alex and all the staff are always extremely helpful and expedient. I love State Farm and this office. David Korman Berkeley"
We responded:
"Thank you, David, for your kind words! I'm glad to hear that Alex and the team provided you with such helpful and expedient service. We are grateful for your loyalty and look forward to assisting you with all your insurance needs in the future! - Jessica McArdle"
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Joel Jordan

December 13, 2025

5  out of  5
rating by Joel Jordan
"I had so much trouble getting the run around to get reimbursed for a car battery installation. And then I called Yolanda, who immediately solved the problem when no one else could! Thanks so much, Yolanda!"
We responded:
"Thank you for your kind review! So happy to hear Yolanda was able to get the reimbursement done for you. We strive for excellent customer service and we appreciate your feedback! "
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Carol Takaki

December 12, 2025

5  out of  5
rating by Carol Takaki
"Both my local State Farm and the emergency State Farm have been very helpful and have taken care of everything needed with patience and courteousness."
We responded:
"Thank you for your kind review! Happy to hear we have been able to meet your needs in a timely manner. "
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Shari M Huhndorf

December 8, 2025

5  out of  5
rating by Shari M Huhndorf
"Yolanda was extremely helpful in making adjustments to my policy. She explained the options thoroughly and looked for possible discounts. Great service."
We responded:
"Thank you so much for your kind review, Shari! So happy to hear Yolanda was able to provide with you with options to meet your needs. Your feedback means a lot to us and allows us to continue with exceptional customer service. "